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Rating 5.0
5/5

Good Quality service

Your Gateway to Exceptional Customer Service

At Felizron Connects BPO, we prioritize your success with our dedicated customer support solutions. Our team of experienced professionals is committed to delivering exceptional service, ensuring your customers receive the attention they deserve. From handling inquiries to managing complex issues, we provide tailored services that align with your business goals. Partner with us to elevate your customer experience and grow your brand

awesome team

Skilled, dedicated, and always supportive.
Our Team

24/7 Support

Always available, reliable, and responsive
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Years of experience
0 +

About Us

Delivering Quality and Customer Service

At Felizron Connects BPO, we excel in providing high-quality solutions tailored to your needs. Our dedicated team ensures exceptional customer service, fostering strong relationships and delivering results that exceed expectations.

Humanized Call Center

Empathy-driven interactions that prioritize understanding, care, and personal connections with every customer.

Deliveries & collections

Efficient management of deliveries and collections, ensuring timely and accurate service for your customers.

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Our Clients

The Companies We Trust and Work With:

Our services

Our core values services

Providing comprehensive solutions in ACA, SSDI, MVA, Medicare Supplement, Auto Insurance, Final Expense, DME, and more, with integrity and excellence

Debt collections

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Outbound calls

Felizron Connects BPO specializes in professional outbound calling services, helping you reach your target audience effectively. From lead generation to customer follow-ups, our skilled team ensures clear communication and successful engagement, driving results and supporting your business growth.
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Customer support

Exceptional customer support is our priority. At Felizron Connects BPO, our dedicated team offers timely, empathetic assistance to address all inquiries and issues, ensuring a positive experience for every customer. We build trust through reliable and responsive service.
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Multi Language Support

5.0
4.6/5

ACA

Guiding you through ACA enrollment, ensuring you get the best coverage.

SSDI

Helping you navigate SSDI applications, appeals, and benefits seamlessly.

MVA

Assisting with MVA claims, offering expert advice and prompt resolutions.

Auto Insurance

Supporting you with policy questions, claims processing, and renewals.

Final Expense

Ensuring your final expense policy meets your needs and expectations.

DME

Assisting with DME orders, maintenance, and insurance paperwork efficiently.

20+

Staff across world

2500

Satisfied clients

22

Years in industry

275

projects completed

Our Benefits

Our Call Centre Best features

State-of-the-art technology, highly trained agents, 24/7 availability, and personalized service for optimal customer satisfaction

Call Quality Monitoring

Ensuring excellence with rigorous call evaluations and continuous performance improvements.

Training & Support

Comprehensive training and ongoing support for peak performance and success.

Instant Communication

Real-time interactions for swift resolutions and seamless customer engagement.

Reporting and Insights

Detailed reports and insights for informed decisions and strategic planning.

Give us your contact list & we’ll give you enough sales

Provide us with your contact list, and our skilled team will utilize targeted strategies to maximize outreach, convert leads into sales, and drive substantial growth for your business.
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Our Team

Meet Our Friendly Call Center Team

Discover our approachable and skilled call center team, dedicated to providing exceptional service and creating positive experiences with every interaction.

Jane Doe

CEO

Donna Foster

CEO

Anni Toe

CEO

John Cook

CEO

Salina Moris

CEO

Pricing

Our pricing plans

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Basics

$ 99/ Monthly
  • 24/7 system monitoring
  • Security management
  • Secure finance backup
  • Remote support
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Standard

$ 199/ Monthly
  • 24/7 system monitoring
  • Security management
  • Secure finance backup
  • Remote support
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Premium

$ 399/ Monthly
  • 24/7 system monitoring
  • Security management
  • Secure finance backup
  • Remote support
Get Started

customer trust

what our clients says

Our clients rave about our exceptional service, professionalism, and results. Hear directly from them about their positive experiences and satisfaction.

Felizron Connects BPO has transformed our customer support experience. Their team is professional, responsive, and truly understands the needs of our business. We've seen a significant improvement in customer satisfaction since partnering with them.

Frank Hicks

The level of service provided by Felizron Connects BPO is unparalleled. Their seamless communication solutions have streamlined our operations, allowing us to focus on what we do best. We highly recommend their services to any business looking to enhance their customer support.

Amy Gonzales

Working with Felizron Connects BPO has been a game-changer for our e-commerce business. Their dedication to delivering exceptional customer support has helped us build stronger relationships with our clients. We couldn't be happier with the results.

Carl Porter

Faqs

Frequently asked questions

Find answers to common queries about our services, processes, and support. We address your concerns to ensure a smooth experience
We provide a wide range of services including ACA, SSDI, MVA, Medicare Supplement, Auto Insurance, Final Expense Insurance, DME, Direct TV, and Spectrum.
Our call center operates 24/7, ensuring that we are always available to assist you and your customers at any time.
We use advanced monitoring tools to evaluate call quality, provide regular training to our agents, and implement feedback for continuous improvement.
Yes, we offer flexible and customizable solutions tailored to your specific business requirements to ensure the best results and customer satisfaction.

Things to read

we wrote you a worthy blogs

Explore our carefully crafted blogs, offering valuable insights, expert advice, and industry updates to keep you informed and ahead of the curve.
Felizron Connects BPO, Delivering exceptional customer support and seamless communication solutions.

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Working Hours

Our Support and sales team is available 24/7 to
answer your queries

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